Introducing Tier 1 Hosted Telephony

No hardware, no hassle. iNet Complete is a unique, one-stop, cloud-based multi-channel contact centre solution.

Combining the best tier 1 telecoms network with iNet's "Goliath" high-volume call management platform and Vocalcom's renowned hosted multi-channel desk top solution, iNet Complete puts you in complete control, enabling you full flexibility and scalability without the need for equipment, high capital expenditure or expensive running costs.

 

From as little as £5.00 per month

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Tier 1 Hosted Network

 

 

 

 

 

 

 

 

 

 

 

 

A key concern for contact centre managers today is how to help home workers maintain their connection with the office.

iNet's Virtual Call Centre and Unified Communication Suite can revolutionise the way your call centre works by optimising home workers and unifying multiple sites into one contact centre.

Our hosted telephony solution offers enterprise grade connectivity that is scalable with business demands whilst being fast and easy to deploy.

With iNet's advanced and flexible unified communication platform, home workers are seamlessly connected and incorporated into your campaigns and contact centre work flows.

  • pay as you go and need

  • reduced operational overheads

  • flexibility and scalability

  • complete business communication capabilities in any location

Tier 1 21st century network

iNet's IP switch & core infrastructure reside with the BT Network Infrastructure, an advantage over all other network operators who have to site their equipment outside of BT and are therefore restricted by the limitations of their own network.

No other operator in this space can match iNet for call volume capability & mass IVR termination. iNet's partnership with BT delivers the unrivaled advantage of having no call volume restrictions, while its number ranges sit equally with BT's, allowing iNet to leverage the power of BT's mass handling capability and Tier 1 infrastructure.

  • 1 million plus Geographical and Non Geographical numbers Full number porting capabilities with all recognised carriers

  • 4000 lines of Full Functional IVR

  • Over 8 million calls successfully handled per month

  • 7 UK points of Presence

  • Full Resilience

  • Disaster Recovery

  • Five 9's SLA

iNet delivers dynamic call allocation across multiple centres enabling you to maximise your resources at a vastly reduced cost, multi Level IVR, instantaneous routing, advance real time management with detailed data and statistical information at your finger-tips and in real time.

  • The best Tier 1 Global Network.

  • 7 points of presence

  • Full resilience

  • Disaster recover

  • Five 9's SLA

 

 

Please call for a no obligation quotation